After Sales Service & Maintenance
Unmatched service support powered by experience, technology, and nationwide reach.
Mikano owns a fully equipped central workshop and multiple mobile units dedicated to delivering exceptional after-sales service and 24-hour customer support. Backed by a fleet of over 220 vehicles, a team of 400 skilled technicians, and the latest diagnostic tools, Mikano ensures every product is delivered safely and serviced efficiently.
We offer a complete range of after-sales services designed to provide a seamless and reliable experience for our customers, ensuring maximum performance and longevity for every Mikano product.
Annual Maintenance Contract (AMC)
Subscribe your generator to our Annual Maintenance Contract (AMC) and enjoy continuous peace of mind with comprehensive coverage and expert support.
Benefits include:
Instant availability of genuine spare parts
Prevention of random and major breakdowns
Extended engine lifespan
Controlled operational cost (OPEX)
Swift emergency response and attendance
A dedicated workforce of skilled and certified technicians
Regular checkups and diagnostics
| Service offer Plans |
Recommended | ||||
|---|---|---|---|---|---|
| Single Service | 3 Service Plan | 6 Service Plan | 9 Service Plan | 12 Service Plan | |
| Inspection | Based on call & scheduled | 3 Visits | 6 Visits | 9 Visits | 12 Visits |
| External Radiator Flushing | Chargeable | 1 Time | 2 Time | 3 Time | 4 Time |
| Servicing Hours | Based on call & scheduled | 8am - 5pm | |||
| Emergency Visits | Chargeable | 24/7 hours | |||
| Customer Care | On call during working hours | 24/7 hours | 24/7 hours | 24/7 hours | 24/7 hours |
| Service with air filter | Optional | 1 Time | 2 Time | 3 Time | 4 Time |
| Service without air filter | Optional | 2 Time | 4 Time | 6 Time | 8 Time |
| Check for any leakages | Inclusive | ||||
| Check the Coolant Level | Inclusive | ||||
| Check the Fuel System | Inclusive | ||||
| Check the Starting System | Inclusive | ||||
| Check the Charging System | Inclusive | ||||
| Check for Error Codes and take Preventive measures | Inclusive | ||||
| Running Hours Covered | N/A | 600 Hours | 1200 Hours | 1800 Hours | 2400 Hours |
Simplify Your Generator Maintenance
All service rates are fixed according to the selected Service Scheme Plan and cannot be interchanged.
Contract Details:
Duration: One (1) year or the number of services completed within the contract period..
Service Interval: Every 200 operating hours.
Service Includes: Engine oil, oil filter, and fuel filter replacement.
Additional Notes:
Internal radiator flushing is chargeable.
Engine oil top-up is not included and will incur extra charges.
Why wait for an emergency?
Sign a Contract Maintenance Agreement today to enjoy uninterrupted power, expert care, and cost savings without the hassle.